Monthly Archives: August 2020

May/June 2020

Features Annual Guide to New Products The Inventor’s Itch A Refreshing Repair Columns Field of Vision Repair Roundup Training Time The Lite Side Departments AGRReports AGSC News ADAS On the Road To view the laid-in version of this article in … Continue reading

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The Lite Side May/June 2020

Prickly Indeed By Lyle R. Hill Part Two of a Five Part Series Let me begin this article by thanking you for the feedback I received on the last article which dealt with the origin of mo-bile auto glass installations. … Continue reading

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On The Road May/June 2020

2020 September 22 • AGSC ADAS Committee Meeting • AGSC Credentialing Committee Meeting • AGSC Education Committee Meeting‡ • AGSC Member Benefits Committee Meeting • AGSC Repair Division (NWRD) Meeting • ASGC ROLAGS® 2 (NWRD) Committee Meeting Hyatt Regency OrlandoOrlando, … Continue reading

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ADAS May/June 2020

ADAS Terms Standardized Following up on recommendations from late 2019, the Society of Automotive Engineers, Consumer Reports, AAA, J.D. Pow-er, and the National Safety Council have worked together and created a standardized list of names for specific, individual Advanced Driver … Continue reading

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How to Delight Your Repair Customers

By Keith Beveridge How do you delight a customer who has contacted you for a windshield repair (WSR)? How do you guarantee that your organization will exceed your customer’s expectations so they will (hope-fully) become active promoters of your business? … Continue reading

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The Inventor’s Itch

AGRR Tool Inventors Share Their Stories By Kyra Thompson A problem is an inventor’s playground. At least that is what these auto glass installers, also inventors, had to say about themselves. Installing auto glass can be tricky, precise, tedious and … Continue reading

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Annual Guide to New Products 2020

New Introductions Not Slowing Down As industry members continue to struggle with the effects of COVID-19, one thing they don’t need to worry about is a shortage of products to help them do their jobs. When AGRR put out a … Continue reading

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AGSC News May/June 2020

Technician’s Windshield Install Saves Lives Accredited master technician John Payne of John Paynes Auto Glass in Riverton, Wyo., saved the lives of Joe and Doris Apadaca as the result of a wind-shield replacement he recently did to their van. Payne … Continue reading

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AGRReports May/June 2020

Top Stories from glassBYTEs.com These were the most-read stories on glassBYTEs.com since the last issue of AGRR magazine. If you’d like to stay current on all the auto glass industry news, sign up for AGRR magazine’s free business-day e-newsletter at … Continue reading

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Training Time May/June 2020

2013-2018 Acura RDX By Alfredo Calva This windshield replacement requires that many parts be removed and many clips be saved. It will take longer to get to the glass then what it takes to cut the glass out. 2. Remove … Continue reading

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